Frequently Asked Questions

What is Club-Mello?
Club-Mello is an original lifestyle and apparel brand built around music, art, personality, and self-expression. Our characters represent different personalities and perspectives, giving you a chance to choose the vibe that fits you.

Why should I buy Club-Mello?
Club-Mello isn't about wearing the same thing as everybody else. Our designs are built around original characters, music, personality, and self-expression. Each piece represents a different vibe—from Mello's creativity and Mercy's light to Watcher's originality and Juice's persistence. It's clothing for people who would rather express who they are than simply follow what everyone else is wearing.

Choose your vibe, but it's better to be Mello.

Who are the Club-Mello characters?
Mello, Mercy, Watcher, and Juice are original Club-Mello characters, each representing a different personality and energy. You'll find them throughout our apparel, artwork, and collections.

How do Club-Mello clothes fit?
Fit can vary because Club-Mello offers different garment styles and products. We recommend checking the size information provided with the individual product before ordering, especially when trying a new style.

How are Club-Mello products made?
Club-Mello products are made to order through trusted production partners. Printing methods and garment types can vary depending on the product, allowing us to offer different styles while producing items specifically for each order.

How long does shipping take?
Orders are typically processed within 1–5 business days before shipment. Delivery time after shipment varies depending on the destination, carrier, and seasonal demand. Tracking information is provided when available.

What is your return or exchange policy?
Club-Mello accepts eligible return requests within 30 days after receiving your order. Items must be unworn or unused, with tags and original packaging, and proof of purchase is required. Contact Club-Mello before returning an item so we can provide the appropriate return instructions.

How can I contact Club-Mello?
For questions about products or orders, customers can contact Club-Mello through the contact information provided on our website.